Shipping policy

Last Updated: April, 2026

At Relaxamart, we aim to deliver your orders quickly and safely. Please read our shipping policy below for complete details.

1. Shipping Methods

We offer shipping through trusted courier partners across Pakistan.
Available methods may include:

  • Cash on Delivery (COD)

  • Standard Delivery via courier services

Shipping options will be shown at checkout where applicable.

2. Order Processing Time

  • All orders are processed within 3-4 days.

  • Orders are not shipped on weekends or public holidays.

  • In case of high order volume, processing may take slightly longer.

3. Delivery Timeframes

  • Estimated delivery time: 3-4 business days after dispatch

  • Delivery times may vary depending on your location and courier service

Please note that remote areas may experience slightly longer delivery times.

4. Shipping Costs

  • Shipping charges are calculated based on your location and order details

  • The SHIPPING COST of delivery service provider will be applied at checkout

Any applicable shipping fees will be clearly displayed before you complete your purchase.

5. Tracking Information

  • Once your order is shipped, you will receive a tracking number via email or SMS

  • You can use this tracking number to monitor your shipment status

If you do not receive tracking details, please contact us at relaxamart@gmail.com

6. Delivery Issues and Delays

While we strive to deliver on time, delays may occur due to:

  • Courier service issues

  • Weather conditions

  • Public holidays or unforeseen circumstances

Relaxamart is not responsible for delays beyond our control, but we will do our best to assist you in resolving any issues.

If your order is delayed or lost, please contact us so we can help investigate the matter.

7. International Shipping

  • Currently, we do not offer international shipping

  • If international shipping is available, delivery times and costs will vary based on destination

Additional customs fees or import duties (if applicable) are the responsibility of the customer.

8. Contact Information

For any shipping-related questions or concerns, please contact us:

Email: relaxamart@gmail.com

We appreciate your trust in Relaxamart and are committed to providing a smooth and reliable delivery experience.