Privacy policy

Last Updated: April, 2026

Welcome to Relaxamart. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

When you visit or interact with Relaxamart, we may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

Non-Personal Information

  • Browser type and device information

  • IP address

  • Pages visited and time spent on the site

Order Information

  • Products purchased

  • Transaction details

  • Order history

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding orders, updates, or support

  • Improve our website, products, and services

  • Send promotional emails or offers (only if you opt in)

  • Prevent fraud and enhance security

3. Cookies

Relaxamart uses cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Improve website performance

  • Analyze traffic and user behavior

You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment processors (e.g., Stripe, Easypaisa, JazzCash or Bank)

  • Shipping and logistics partners

  • Marketing and analytics tools (e.g., Google Analytics, Facebook Pixel)

These third parties only access your information to perform specific tasks on our behalf and are obligated to keep your information secure.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Customer Rights

As a user, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

Email: relaxamart@gmail.com

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

By using our website, you agree to the terms outlined in this Privacy Policy.